I hereby define my first axiom of working with customers:

1. If you plan to end your work early this day, a customer will confront you with a high-priority incident that has to be solved ASAP.

Okay. All obligations successfully finished for the day. Last fifteen minutes of commuting, then couch, dinner and soccer.

By the way, thanks for all your heating replies. I haven't expected that many reactions. :D

@esureL pro-tipp: end your working day even earlier before he can call you...

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