This is a mail to all systems engineers at the institute. How would you respond!?

> Dear member,
>
> I installed vpn but not working when clicking on it?
>
> Can you help me in this issue?
>
> Thank you very much in advance.

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@martin I reply with a link to the setup instructions, which in simple steps explain the setup and troubleshooting. For this topic probably a pdf or textfile make more sense than a wiki page just reachable via intranet.

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