So this is where implements your -given right to download all data that they have collected on you:


It took about four days to collect the data that I requested, in the meantime I downloaded roughly 35GB of photos in two zip files containing 12 or so more zip files within which jpeg, png, raw, plus text-file databases of additional info (e.g. comments on shared photos). All in all, it looks rather fine, but something quite important is missing: with newer phones, short videos are recorded when taking a photo. The videos used to be stored separately from the JPEG photos 1/2

(now there's a new file format combining them in one file). Even though this may just be a missing feature, soon to be added, this is quite unfortunate and the information I received is not complete. On , there is no direct link to support so I can't really ask 2/2

So I'm finally following up today, asking them whether the problem is known and probably already fixed, or else, until when they'll fix it.

’s “Privacy Response Team” answered an hour ago: “since Live Photos are an Apple technology, they are provided in industry standard format”. Does that mean it is Apple’s legal opinion that they are only obliged to provide me with my data IF there is a standardised format they can provide my data in, or they don’t need to provide me with the MP4 (standard, commonly used) part of the data because it’s their patent or something?

Not to forget they just started using the new (standard, commonly used) HEIF format that combines the picture and video info.

@kaerF Uh, that's bad. Iirc they store the HVEC file directly and generate jpeg images on-demand. They likely didn't update the data export service to cope with these yet.

@mulrich yes I think this behaviour is quite similarly modelled to on the desktop, where they only recently changed the behaviour.

Sign in to participate in the conversation - because anarchy is much more fun with friends. is a small Mastodon instance for and by the Chaos community surrounding the Chaos Computer Club. We provide a small community space - Be excellent to each other, and have a look at what that means around here.
Follow @ordnung for low-traffic instance-related updates.
The primary instance languages are German and English.