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Email sent demanding a 100% refund. And they'd better not try to retain the 15% stated on their refund policy. ๐Ÿ”ฅ๐Ÿ”ฅ๐Ÿ˜ ๐Ÿ”ฅ

10. Can't change the email addresses for any of the passengers because in the same form there is a pass ID that is being marked as invalid when I submit it (it was prefilled and I can't even change it!). And this after clicking through 30x12 months in the stupid calendar UI element.

Fuck off !!!
This is the first and last time I use your service.

Next time I take a plane. Way cheaper, faster, customer friendly, and only about twice the carbon emissions. ๐Ÿ˜ 

I got the pass. Now to reserve seats...

6. To select birth date I must click through a stupid calendar month by month... ๐Ÿ˜ค

7. My login username is an email address with a + sign. The reservation part of the site uses a different system that does not like it.

8. I created about 20 trips because the website failed to tell me that creation was successful.

9. Login form kept on saying my password was wrong. After a while I realized I was logged in already.

๐Ÿ”ฅ๐Ÿ”ฅ๐Ÿ”ฅ๐Ÿ”ฅ๐Ÿ”ฅ๐Ÿ”ฅ

experience so far:
It sucks and I haven't even bought the pass.

1. 3-country pass does not include country of residence, and is more expensive than a global pass, which does. 404 logic not found.

2. The website is slow as a dog. What are they using, technology from the last century?

3. My fairly short family name does not fit in the text box.

4. It takes about two weeks to get the pass.

5. I can't buy the pass and the seat reservations in one step.

Flying is less of a hassle.

I went to town and there is a small fair with a tent full of farm animals. I liked seeing the donkeys, there aren't many of them left in the region.

Train between Karlsruhe and Stuttgart, network coverage intermittent. You can't even make a phone call here. What is this, the desert?!

I fear my extremely long name broke the public transit ticket generation service. The returned PDF won't even open. Who is responsible for this system and can look into it?

We just got a from a friend, and he brought a bunch of his records to have a small "audio party". Some have booklets with the lyrics, or an autograph. Small details that the "cyber" can't provide...

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