Show more
@ordnung boosted

And here is the status page again with a timeline what happened during the outage: leah.is/postmortem_cs_20200204

Show thread
@ordnung boosted

And we are back online! The performance will be decreased for a couple of hours while catching up on the fediverse.

We just updated the chaos.social rules, and added our own Terms of Service/Privacy Policy (because the default Mastodon one wasn't really accurate for us).

The rule change has mostly been a bit of changed wording, but we have also added a section of "best practices".

You can find the complete instance rules at chaos.social/about/more as always, and you can look at the changeset here: github.com/chaossocial/about/c

@ordnung boosted

chaos.social peeps: I wrote some very simple Terms of Service for our instance, including our own privacy policy (the Mastodon default one is not a good fit for us).

At the same time, I modified our instance rules a bit to include a separation between rules and "best practices"/behaviour guidelines.

I'll probably merge the changes tomorrow, but you can see the changeset here: github.com/chaossocial/about/p

@ordnung boosted

Wir haben aufgeschrieben, wie es derzeit um die Finanzen von chaos.social steht: blog.chaos.social/2020/01/26/s

Kein Grund zur Sorge, das ist nur ein Transparenzpost und ein großes DANKE an alle, die uns so großartig unterstützen! Ihr seid super!

@ordnung boosted

We have published a write-up of the current state of chaos.social, particularly our finances: blog.chaos.social/2020/01/26/p

There's no cause for alarm – this is just a transparency post, and a big THANK YOU to everybody who is supporting us. You're the best! :fairydust:

Oh and here are some metrics. That's the reason why we decided that the problem is less urgent and doesn't need immediate attention.

Show thread

We are aware that there are some (short) outages over the last weeks. We want to inform you that we are working on the problem.

Currently we observe two kinds of outages. Multiple short outages resulting in 502 errors and two crashes of our hardware.

We had an intense time on congress helping to create a great event, but this also lead to less time to look into problems here. Also we needed some recovery time after congress. So please be patient. We are still doing this in our spare time.

@ordnung boosted

Wow...we didn't noticed earlier but we have reached the number of more than one million statuses posted on this instance in the last few days. That's incredible!

You are absolutely awesome! Since yesterday we got more than 20 donations via paypal and the same amount of requests for the bank details. After this short period we got enough donations to finance the instance to 100% for the next few months. Thank you! 😍

Aaaannd we are back online!

We had some bigger issues with the import of the image that cost use ~3h to work around. Everything should work now as normal but it will take some time for the instance to catch up with all the new messages in the fediverse.

We will give some further updates tomorrow.

While we are at it: Please consider donating to support chaos.social. Due to the increased demand and declining donations, we are currently covering ~40%-50% of the instance costs ourselves. We're preparing a more detailed report.

Any donation via paypal.me/leahoswald, or bank transfer (ask @leah for details) would help a lot.

Show thread

There will be a longer downtime (approx. 2-3 hours) of our instance chaos.social this evening starting at 19:00 CET (UTC+1). We need to move the system to a new host with more storage.

Mastodon v3.0.0 brought us an admin UI option to disable search engine indexing for all accounts that haven't set it manually before. We have enabled this setting on chaos.social.

We think opt-in is better than opt-out so if you want your toots to be indexed by search engine providers in the future please review your settings.

@ordnung boosted

We observed some database problems while applying the migration for the upgrade of chaos.social. This lead to a longer downtime than expected. But now everything should work again.

Show thread
@ordnung boosted

Der Moment in dem einem aufgeht wie perfekt der Name @ordnung zu chaos.social/ passt. Hast ja nur knapp 2 Jahre gedauert, bis ich es bemerkt habe. :fairydust:

We as operators of chaos.social also wanted to set a sign for the world wide climate strike and added a custom mastodon art to our instance. The mastodon told us that they know quite well the consequences of climate change. So we gave them a sign to demonstrate together with us :)

If you want to add it to your instance too, you could find the SVG here: github.com/chaossocial/custom/

@ordnung boosted

Hey...sorry for the short downtime since 06:20 this morning. We run out of storage faster than expected. We fixed the problem for the next time and the instance is catching up but we will need another longer downtime in the next few weeks to move the system to a bigger host. We will announce this separately.

We've decided to silence the instance humblr.social because of a massive amount of not tagged NSFW contend. Silence means you can still follow them but the are not visible in the federated timeline anymore.

Show more
chaos.social

chaos.social – a Fediverse instance for & by the Chaos community